Data Protection

Your Privacy Policy & Data Protection at ku6

Your personal information is of the utmost importance to us at ku6. This Privacy Policy clearly sets out what data we collect, how it is used, and how we keep it safe.

Last Updated: January 1, 2026 Language: English (BD)
Our Commitment
End-to-End Encryption
Data Is Never Sold
SSL Secured
No Third-Party Sharing
Data deletion upon request
Why Trust Us

Ku6's 6 Core Pillars of Data Protection

We handle every piece of your data with responsibility and care

Advanced Encryption
All your data is protected with 256-bit SSL encryption — the same security technology used in banking.
Secure Data Storage
Your data is stored on encrypted servers. Firewalls and multi-layer protection are active to prevent unauthorized access.
Limited Access Policy
Only authorized personnel may access your data, and only as needed for their specific role. All access is logged.
No Sale of Data
ku6 never sells your personal information to advertisers or third parties. This is our firm policy.
Right to Erasure
You may request the deletion of your account and personal data at any time. We will action your request within 30 days.
Breach Notification
In the event of a data breach, we will notify affected users within 72 hours and take immediate action.
Important Privacy Notice
By using the ku6 (ku6.im) platform, you are considered to have read and accepted this Privacy Policy. We are fully committed to respecting your privacy and keeping your information secure at all times.
Section 01
Introduction & Scope

This Privacy Policy applies to the online gaming platform operated by ku6 (ku6.im). This document explains how ku6 collects users' personal information, how that information is used and stored, and what measures are in place to protect your data.

By registering on ku6, using the platform, or accessing any of our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

Scope of Application: This policy applies to the ku6 website, mobile app, customer support communications, and all related services.
Section 02
What Data We Collect

Ku6 collects your information in a number of ways. A detailed breakdown is provided below:

Information You Provide Directly

Data Type Reason for Collection Mandatory?
Full Name Identity Verification (KYC) Yes
Date of Birth Age Verification (18+) Yes
Mobile Number Account Verification & Communication Yes
Email Address Account Security Yes
National ID Number Identity Verification For Withdrawals
Payment Information Transaction Processing Yes
Address Identity Verification Optional

Automatically Collected Information

  • IP Address & Location Data — For security & geo-restriction purposes
  • Device Information — Browser, operating system, device model
  • Cookies & Tracking Data — To improve your browsing experience
  • Gaming Activity Log — Bets, wins, losses, and game history
  • Transaction History — All deposit and withdrawal records
  • Login Time & Session Data — For security monitoring purposes
Section 03
Purpose of Data Use

Ku6 uses collected data only for specific, legitimate purposes. Your information is never used for unnecessary or unrelated reasons.

  • Account Management: Registration, Login & Account Settings Management
  • Identity Verification: KYC Process & Age Verification
  • Payment Processing: Processing deposits and withdrawals securely
  • Customer Support: Resolving your issues and answering your questions
  • Security: Preventing fraud, money laundering, and misuse
  • Legal Obligations: Compliance with Regulatory Authority Guidelines
  • Service Improvement: Personalizing and improving your gaming experience
  • Contact: Sending relevant updates and important notifications
  • Responsible Gaming: Identifying Problematic Gaming Patterns & Providing Support
Marketing Communications: If you don't want to receive promotional emails or SMS from ku6, you can unsubscribe at any time from your account settings.
Section 04
Data Sharing Policy

Ku6 never sells your personal data. However, limited data sharing may occur in specific circumstances:

Parties with Whom Limited Data May Be Shared

  • Payment Providers: Mobile Pay, Nagad, Rocket — only the information necessary to process your transaction
  • Identity Verification Services: Information required to complete KYC
  • Game Software Providers: Minimum data necessary to operate the games
  • Legal Authorities: Where required by court order or legal obligation
  • Regulatory Authority: To meet licensing and regulatory requirements

What We Will Never Do

  • Selling your information to advertisers
  • Sharing data with third-party marketers
  • Sharing your information with unnecessary third parties without your consent
Agreements with Third Parties: Strict confidentiality agreements are in place with all third-party service providers with whom data is shared.
Section 05
Cookie Policy

Ku6's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

Cookie Types

  • Essential Cookies: Essential for the website to function properly — includes login sessions, security tokens, and similar data.
  • Functional Cookies: To remember your preferences and settings — language, theme, and so on.
  • Analytics Cookies: To understand how the site is used — which pages are visited most, how long users stay, and so on.
  • Security Cookies: To detect fraudulent activity and bots.

Cookie Controls

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the website.

Please Note: By continuing to use the ku6 website, you are deemed to have consented to the use of essential cookies.
Section 06
Data Retention Period

Ku6 does not retain your data longer than necessary. Different retention periods apply depending on the type of information:

Data Type Retention Period
Account Information (active accounts) For as long as your account remains active
Transaction History 5 years (legal obligation)
KYC Documents 5 years after account closure
Gaming Logs 2 years
Cookie Data Up to 1 Year
Customer Support Communications 2 years after resolution

Once the defined retention period expires, data is permanently deleted or anonymized.

Section 07
Your Rights

As a ku6 user, you have the following rights regarding your personal data:

Right to Access
You may request to know what data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that we restrict how your data is used for certain purposes.
Right to Data Portability
You may request a copy of your information in a standard, portable format.
Right to Object
You may object to the processing of your data for specific purposes.
To exercise your rights: Email us at support@ku6.im or Help Center from us. We will respond within 30 business days.
Section 08
Children's Privacy

Ku6 is intended strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

Age is verified at registration, and additional checks are carried out when there is any doubt. If we discover that an account was opened by someone under 18, it will be closed immediately and all associated data will be deleted.

For Parents: If you believe your child has created an account on ku6, please contact us immediately at support@ku6.im.
Section 09
Security Measures

Ku6 uses industry-standard security technology to protect your data. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All website and app communications are encrypted
  • Two-Factor Authentication (2FA): An additional layer of protection for your account
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access
  • Regular Security Audits: Periodic Security Audits by Third Parties
  • Data Backup: Encrypted backup systems across multiple locations
  • Staff Training: All staff are trained on privacy and data security

Please note that 100% security on the internet cannot be guaranteed. You should also protect your account by using a strong password and never sharing your login credentials with anyone.

Section 10
Privacy Policy Updates

Ku6 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you in the following ways:

  • Displaying a clear notice on the website
  • Sending a notification to your registered email address
  • Updating the "Last Updated" date at the top of this page

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We encourage you to check this page regularly.

Current Version: This Privacy Policy was last updated on January 1, 2026.
Section 11
Contact & Complaints

If you have any questions about this Privacy Policy or would like to make a request regarding your data, please contact us using the details below:

  • Email: privacy@ku6.im
  • General Support: support@ku6.im
  • Live Chat: In the bottom-right corner of the website
  • Help Center: Help Center View Page

For privacy-related requests, we typically respond Within 30 business days to respond. Urgent matters are handled as quickly as possible.

Terms & Conditions

To learn about the full terms and conditions of using the platform, Terms & Conditions read here.

Play Responsibly

Set your gaming limits. To learn more, visit the Responsible Gaming View.

Play on a Safe & Trusted Platform

Ku6 welcomes you with full commitment to your privacy and data security. Register for free and enjoy a safe gaming experience.

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